FAQs

What is GT Studio?

GT Studio is the trading name for GT EXPERTS LTD, specializing in interior design services. Our website provides information about our portfolio, services, and allows you to make enquiries and purchase certain items or services online.

What services does GT Studio offer?

We provide full-scope interior design services — including space planning, design concept development, material and finish selection, furniture sourcing, and project management. Whether you're renovating, building, or updating a space, we guide every step from concept to completion.

Do you work with both residential and commercial projects?

Yes, we do. GT Studio designs interiors for private residences, apartments, offices, retail spaces, and more. Our approach is always tailored to the unique needs, function, and character of each project.

How involved will I be in the design process?

We believe in collaboration. Your vision and lifestyle guide our creative direction. We keep you involved at key milestones and provide visual presentations, material samples, and clear communication throughout the process.

What areas do you serve?

GT Studio works with clients internationally. For remote projects, we offer virtual consultations, digital design packages, and flexible communication to ensure seamless delivery.

What kind of information do you collect from me when I use the website?

We collect information you provide directly, such as your name, contact details, project specifics (like property address, style preferences, photos, floor plans), and payment information. We also automatically collect technical and usage data (like your IP address and pages visited) and use cookies. For full details, please refer to our Privacy Policy.

How do you use the files I upload to the website?

If you upload files (e.g., floor plans, inspiration images), you grant GT EXPERTS LTD a limited license to use, store, copy, and process this "User Content" only as needed to assess your enquiry, prepare quotes, deliver services, communicate about your project, and comply with legal obligations. You retain ownership of your content.

Are the portfolio images on your website exact representations of final results?

Portfolio images, including photographs and renders, are illustrative. You should acknowledge that colors, materials, and dimensions may appear differently in real conditions or on screens. Renders are concepts and may not exactly match final built outcomes, as results can vary due to site conditions, budgets, and other factors.

Can I cancel an online purchase, and what are my refund rights?

If you are a consumer, you may have a 14-day cancellation right for online purchases of digital content or services under UK consumer law. However, this right can be affected if you ask us to begin services or access digital content immediately. Refund eligibility depends on what was purchased and what has been delivered, as detailed at checkout and/or in your project agreement.

Can I cancel an online purchase, and what are my refund rights?

If you are a consumer, you may have a 14-day cancellation right for online purchases of digital content or services under UK consumer law. However, this right can be affected if you ask us to begin services or access digital content immediately. Refund eligibility depends on what was purchased and what has been delivered, as detailed at checkout and/or in your project agreement.

What happens if I make a payment online?

When you make an online payment, you are making an offer to purchase the specified item(s) from GT EXPERTS LTD. Payments may be processed by third-party providers. The checkout will clearly state what you are paying for (e.g., consultation fee, deposit, fixed-fee package). If it's a deposit or retainer, its refundability will be specified in your project agreement.

What laws govern these Terms & Conditions and your Privacy Policy?

Both our Terms & Conditions and Privacy Policy are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction over any disputes, except where consumer law provides otherwise.

How long does a typical project take?

Timelines vary depending on the size and complexity of the project. A single-room design may take a few weeks, while full home or commercial spaces may take several months. After an initial consultation, we’ll provide a detailed project schedule.

Still have questions?